Best SMS gateway

"Best SMS gateway" refers to an SMS messaging software which has outstanding qualities in its functionality. Since there are various businesses and organizations worldwide, their needs regarding corporate communication are also very variable. However, the best SMS gateway is able to satisfy these variable needs due to its flexibility and standalone functionalities.

Best SMS gateway software is hard to find. But there are four common factors which everyone in business is searching for:

  1. High ROI (Return on Investment)
  2. Reliability and stability
  3. High performance and operation
  4. Continuous development and new releases
When choosing the best SMS gateway, you have to be aware of your requirements to find the most suitable solution. Look at the technical details of the products and decide which features would be most useful for you. Here is a list containing the main points the best SMS gateway should include:
  • Capacity: First you need to consider your capacity needs. Usually SMS gateways are licensed based on how many SMS messages they can handle. These values are usually signed as MPM or MPS. MPM stands for Message per Minute, MPS stands for Message per Second.

    Usually, the capacity index of SMS gateways refers to outgoing and incoming messages, as well. You also need to consider incoming messages because when you send out an SMS message, a delivery report arrives at your system. So, for example, capacity 5 MPM means that your system can send out and receive 5 messages per minute.

    However, you do not need to worry even if there are more messages to be sent out than the capacity would allow. When you choose the best SMS gateway, all messages will be sent and received. For example if you have an 5 MPM license and 20 messages arrive to the system in one minute, the software will put the 20 messages into a message queue, and it will send the first 5 message in the first minute, the next 5 in the second minute, the next 5 in the third minute, etc.

    Receiving works the same way. You don't have to worry, all messages will be received, although it will take a little more time with a 5 MPM license, than a faster license.

  • Reliability and stability: The best SMS gateway is able to handle even high performance in a reliable and stable way. It means that when you use the best SMS gateway you will not have to worry about "no-shows" or system breakdowns. It provides operation seamlessly and 24/7.

  • Multiplatform SMS gateway: The best SMS gateway is surely multiplatform. Multiplatform software products are the best choices because they are able to handle not only SMS messages but MMS and voice messages, too, via various interfaces and connections.

  • Advanced delivery reports: If you are constantly worrying about whether your message has reached its destination or not, advanced delivery report service can also be a must-have feature for your software. Advanced delivery reports refer to that you will receive two types of reports:
    - a delivery report is received when the message arrives at the mobile network
    - and a delivery report is also received when the message is delivered to the recipient device.

  • Multi-connectivity option: Examine the connections the software can make. Your SMS system stays the steadiest if it provides connectivity in more ways. The best SMS gateway should allow to connect to the GSM network either via GSM modem connection or connect directly to the SMS Center of the service provider over the Internet, called IP SMS connection. Furthermore, the best SMS gateway also allows you to configure more GSM modem and IP SMS connections simultaneously to make your system more stable and flexible.

  • Routing options: You can also save a lot of money with the best SMS gateway because it provides inbound and outbound routing options. It means that you can set which service provider to use for sending and receiving SMS messages. It is good because message delivery inside a network is always cheaper. Least cost routing is also supported by the best SMS gateway that ensures further advantages. Least cost routing means, that SMS messages are routed to the appropriate SMS service provider connection based on the telephone number prefix.

  • Price: The best SMS gateway has flexible licensing that offers solutions for various business needs. Usually you can choose from lower and higher capacity licenses. Best SMS gateway providers also allow you to upgrade your lower capacity license to a higher capacity one. Once you get the best SMS gateway software you can be sure that it will generate high return on investment. It is due to the various SMS services that you can introduce in your business with the best SMS gateway.

  • Continuous development: It is one of the most critical factors to be checked when you choose your SMS gateway. This is the point where commercial SMS gateways highly beat the open source ones. While open source gateways are for free and easy to download from websites, they can never ensure continuous development and frequent new releases.

    The best SMS gateway has professional support and a developer team that provide these updates and releases frequently. Therefore you can be sure that your SMS system is always up-to-date, stable and compatible with the latest technologies.
Best SMS gateway, of course, cannot be defined only with these features exclusively. However, they can certainly be good help in your search.


Figure 1 - Illustrating how a gateway works


To get more information, please visit the following websites:
The Ozeki NG SMS Gateway website
The best site about SMS integration

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